Voice from Customers

Some supermarkets have small postboxes that shoppers can post their feedback to the store. They put up those posts on the store's wall with their comments. We can see a lot of rants people throw their anger at, and overly polite answers from stores.

From customer:
Your clerks are cheerless aren't they? You never smile and we can't hear your greeting to thank us. Although I know you always care about your stuff to sell, "humanity" should be more important than them.  (The second floor can pass my test)

From store:
We are very sorry about that. We will instruct our all cashiers to serve you cheerfully.

I really sympathize the store manager for answering this kind of arrogant customers who think they are God or something. People seem to be taking out their frustrations pent up during their daily life (even no relation with supermarkets) on those posts.

On the other hand, sometimes I can find posts like this:

From customer:
I usually do shopping at your store. I'm enjoying canceling or dressing up myself.

From store:
Thank you for using our store. It's good for you that you seem to be happy with shopping or dressing up. Please take care of yourself and let us hear from you again.

I have no idea what he/she is canceling and why it brings enjoyment. And as you can read, the poster didn't show any of his/her claims, questions or suggestions to the store. There's only a "state".
Perhaps, this post may have been written by one of lonely elders who have no relatives and friends. They always want someone to talk to and are waiting any response from others to their statements. We often see old people alone and talking to the air.

The next one is similar.

From customer:
I hardly go to other town these days. Everyday I go shopping to your store. I want to change something to be better than now.

From store:
Thank you for your daily use. It must be tough for you to go shopping everyday! The rainy season and the hot summer are coming right now. Please take care of your health. We are waiting for your next post.

It was hard to translate because its original sentences are so weird and I can't understand what this poster meant to say. There seems to be something he can't accept but he doesn't seem to figure out  what it is. But it's not a big deal because what he really wanted is supposed to be a reply from others like this. I think this store manager can succeed as a good mental health counselor.